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Privacy Policy

1.      Your Information and What We Do With It

By using our online store, as part of the buying and selling process, you may give us details such as your:

- name

- address

- email address

We also automatically receive your internet protocol address (IP address) in order to provide us with information that helps us learn about your browser and operating system.

You may additionally sign up to our email marketing (if applicable) where we may send you emails about our products and store etc.
 

2.      Consent 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your confirmed consent, or provide you with an opportunity to say no.

 

If you want to withdraw your consent after you have opted-in for marketing or contact from us please email us at:

info@thefeathercraftsman.com or send us a letter to:

7 Pennycook Place, Hawea, 9382, Otago, NZ

3.      Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

4.      Wix Online Store

Our store is hosted by Wix. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through The Feather Craftsman website onto Wix’s data storage, databases and the general Wix application. They store your data on a secure server behind a firewall.

Payment:

Our online store uses Stripe as a payment gateway to complete your transaction. Stripe may offer you the option to store your card details for future purchases. If you agree to let Stripe store your Personal Data such they may hold details such as your name, contact information, payment method details (e.g. card number, cvc, and expiration date). When you choose to pay with this method Stripe will also collect Transaction Data related to your transactions. Learn more here: https://stripe.com/en-nz/legal/privacy-center#link

 

If you choose to share bank account information (including for use in Link) with us, Stripe will periodically collect and process your account information (e.g. bank account owner information, account balances, account number and details, account transactions and, in some cases, credentials). With your separate permission, we will share this Personal Data with Business Users that you choose.  You can ask us to stop collecting and sharing this information.  Learn more here:  https://support.stripe.com/questions/how-to-disconnect-a-linked-financial-account   

 

Finally, with your separate permission, we will share contact information (e.g. shipping address, billing address and phone number) with Business Users that you do business with. 


All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

5.      Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in New Zealand and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

6.      Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. All payments are managed through our Wix online store where the information is encrypted using secure socket layer technology (SSL). 

7.      Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

8.      Revisions to this policy

We reserve the right to alter this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions?

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@thefeathercraftsman.com or by mail at
The Feather Craftsman

7 Pennycook Place

Lake Hawea 9382

Otago

NZ

Free NZ shipping for orders over $100

Free hand delivery around Wanaka and Queenstown

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